Marketplace Lodge Studio #247

The vacation apartment was lovely and equipped with everything you need. The absolute highlight was the hot tub, which felt like a dream in the evening. Although the check-in process was a bit complicated, it was very manageable thanks to clear explanations. However, the arrangements beforehand were a bit cumbersome: there was an additional contract that had to be signed and credit card details had to be provided over the phone as a kind of deposit before receiving the door code, which I wasn’t used to.

Anonymous from München - Posted: 10/19/2025

Clean, spacious unit. Easy check in and friendly customer service. Excellent location in the Village with everything you could possibly need!

Anonymous - Posted: 8/20/2025

Der start war mit einem schrecklichen check in sehr schwer. Dir lage jedoch ist genial. Das zimmer selbst ist ok. Das schrankbett war nicht so gut.

Anonymous from Münsingen - Posted: 6/2/2025

A bit of a hiccup booking through Agoda but staff helped and our stay was very pleasant. Recommend for anyone looking for affordable stay.

Anonymous - Posted: 4/29/2025

Overall great location, right by a grocery store, drug store, and plenty of other shopping. Right by 2 bus stops to get to Whistler gondola. The big downside was the pullout bed. It had a pretty poor mattress in it, which after multiple days of snowboarding, it only put our bodies in worse shape. So if you’re not in your 20s any more and value a good night’s sleep, this is not the place for you. Room could use some updating but nice kitchen.

Anonymous from Crystal Lake - Posted: 4/3/2025

Fantastic place to stay, a little trouble checking in though.
Communication excellent, small issue was resolved the same day, very impressed.
Great location for groceries and restaurants.

Anonymous from Hampton East - Posted: 2/18/2025

This apartment isn't bad. Things like the blinds dont really work, the kettle had a dodgy switch and only worked half the time, had to wedge things into the wall sockets with furniture to stop them falling out, knives didn't really cut anything, bits missing from the taps so you aren't really sure which way is hot or cold, and the lift was out of order the whole month.

Oven works well but for some reason only known to god and the engineer than designed it, it has an integrated permanent bright white light that can't be turned off, I'm also unsure why anyone would want 13 chairs in a 2 person apartment, or why the corridor smelled of gas on some days but the fridge was large and clean.

The location is great right next to basically the only food shop in the village, since if you're staying here you're gonna be cooking yourself anyway. Comes with soaps, washing machine and drier which is very convenient.

Could use some shelves or draws instead of all those chairs.

Overall pretty decent for the money in a resort that prides itself on only accommodating the richest people on the planet.

Anonymous from dunstable - Posted: 9/16/2024

Stayed 4 days and need to store luggage on the last day. Very high service to get this resolved.
Happy with the stay and the service.

Anonymous - Posted: 9/8/2023

The property was clean, tidy and very well equipped and we were very happy with our stay. The only negative would be that I felt a chest of drawers would have been really useful as there was very little storage.

Anonymous from Warminster - Posted: 4/16/2023

Overall the unit was fine however we had to sweep the floor and dust inside the wardrobes was extreme and we spent time cleaning them out before storing our clothes. The fridge is very noisy and at times, we were waiting for the jet to take off.

Anonymous - Posted: 2/21/2023

Nightmare

Anonymous - Posted: 7/26/2022

Very noisy refrigerator barely could sleep during the night also fireplace ventilation create so much noise

Anonymous - Posted: 3/16/2022

This unit was terrible; Murphy bed and hide-a-bed were extremely uncomfortable. The sheets HAD NOT been changed from previous visitors; there was hair in the sheets and they were wrinkly on the first night. Definitely hadn’t been washed. The fridge which is in the same room practically as the beds was VERY noisy and kept us from sleeping. Also the cutlery was dirty in the drawers, some glasses too. The rest was ok, the minimum that’s to be expected. It’s sad because this unit had similar reviews 2 yrs ago, and it’s still exactly how it was described.

Anonymous from Laval - Posted: 1/30/2022

location, location, location, Clean well maintained friendy staff, will stay again, a little difficulty getting in, but easily sorted with a phone call.
Parking convient and FREE! Thx to your friendly staff

Anonymous - Posted: 12/13/2021

PROS: The location is simply amazing as it's in the Village and close to all our favourite eateries. Free parking made the decision easy.
The spacious kitchen was also really great, they have practically all the utensils (several types of pots and pans, some pure metal so you don't have to use scratched up Teflon if you don't want to). Good if you're on a budget and don't want to eat out for every meal. It's right beside a huge grocery store, too, which was great.

CONS: The mattress bed in the sofa is thin enough to feel the spring coils. The place wasn't spotless: the phone has sauce smeared on it (only visible when you pick up the phone), the Murphy bed has grime on the board (only visible when you open up the bed) and has a fruit sticker still left on it, the wine glass had lipstick still on it.

The TV is a bit small (it's not big like most other hotels) and they advertise a 1 bedroom place, but it was just a studio with a Murphy (wall fold out) bed, which is a bit cheap.

Anonymous from Vancouver - Posted: 11/20/2021

it’s pretty

Anonymous from Vancouver - Posted: 8/17/2021

Very good location in Whistler Village. Suite has comfortable queen size beds, very clean, and quiet at night. Condo is very close to coffee shops, restaurants, Market Place for groceries, and Liquor Store. Many times we booked at this Condo, and we always left with a great impression about it. Definitely I recommend staying here to my friends. Thank you, Whistler Retreats for your dedication on what you do to make visitors happy.

Anonymous from Port Moody - Posted: 8/5/2021

We like it
It helped me in the last minute when we could not find any place to stay
Nice room my family loves it
Nice location as well

Anonymous - Posted: 10/19/2020

Perfect spot to stay in whistler If you’re looking for somewhere cheap and cheerful ! Would 100% recommend.

Anonymous - Posted: 2/18/2020

Check-in was a nightmare; 30 seconds to get from front entrance to elevator and the press the button to the floor matching my room #. It took me 3 tries because other people got to the elevator 1st. Got to my room and the code does not work. The code worked for the room next to my room. Am I in a movie with Tom Cruise? No where it tells me that the room has no air conditioner and only came with a fan.

Anonymous - Posted: 8/2/2019

Room was as described, location was excellent and would highly recommend!

Anonymous - Posted: 7/28/2019

The room was comfortable, but the close door wasn't working, and water got all over the bathroom floor after a shower - despite having the curtains closed. The room isn't that up to date. But it was comfortable, slept 2 just fine, and had good wifi. Great location though! Right above some of my favorite shops and restaurants.

Anonymous - Posted: 5/1/2019

The rental experience was fine, it went without much trouble. Though it’s rather obnoxious that they won’t let you ring in a few minutes before 4. We just happened to show up at 3:50 and found ourselves having to drive around for ten minutes before we could gain elevator access.

Anonymous from Seattle - Posted: 4/17/2019

The lodge was fine however initially there were problems with gaining access to my room due to inadequate details supplied to Marketplace lodge. I didn’t receive an email telling me of the procedures to gaining access to the room so after a 15 hour flight and 3 hours on a bus there was nobody answering my phone calls. Eventually after about 4 hours I was contacted and I received the necessary instructions.

Anonymous - Posted: 3/9/2019

Too small, too expensive. Towels smelled like mold.

Anonymous from Anchorage - Posted: 2/1/2019

Good

Anonymous from Seattle - Posted: 11/28/2018

The standard studio is way too small. There is no bedroom, instead there is only a foldaway bed. To set up the bed you have to move the furniture every single time out of the way.
The fan in the bathroom ran all the time, it was not possible to switch it off, very annoying in the night.

Anonymous from Lörrach - Posted: 7/28/2018

Thank-you for your review. The studios are some of our smallest and most affordable units so we clearly show the bed configuration in the photos and description to help guests understand what they are booking. As Whistler weather can be very humid, all properties have humidistats that control the bathroom fans to help keep the humidity levels down. Included with the check-in information we send to each guest are the instructions on how to adjust the humidistat to turn off the fan (when needed).

Whistler Retreats staff

Very nice room, more than expected! Great customer service and easy access to surrounding areas!

Anonymous - Posted: 4/25/2018

Clean apartment, well kept. Exactly what we were looking for. The walk to the lifts was a bit more than I hoped it would be, especially when carrying skis. Great having grocery store, liquor store right outside our place. Would stay in again.

Anonymous - Posted: 3/11/2018

Roomy studio with gas fireplace and large kitchen. Hot tub was awesome. Location in north village so near all the stores and stepping stone to Olympic village.

Anonymous from Downtown Toronto (Berczy Park) - Posted: 12/18/2017

aside from the brown water that ran from the taps of the washroom (i had seen the plumbing notice so I was able to connect the dots), everything was great. Location was convenient and our suite was quiet. Kitchen was very well equipped which made life with two young kids much easier. Facilities were clean and the beds were comfy.

Anonymous - Posted: 8/14/2017

Wonderful town, great area

Anonymous - Posted: 6/22/2017

Was very good, the place was nice but definitely needs some upgrades in the kitchen and bathroom. Hot water in the shower run at a very low volume and thats very important for the ones that we spend all day on the outdoors! you must have that hot water shower at the end of the day.

Anonymous from Makawao - Posted: 5/19/2017

incredible

Anonymous from cuernavaca - Posted: 4/7/2017

Poorly maintained facility, has not been updated in quite a while. The stairway is a safety hazard with exposed broken and rusted metal edges, shards of metal laying on the steps and landings - should be reported to the health department. Our room was in a similar state with dry rot and stained walls. The cleaning was also sub-par with hairs covering the floors and toilet. Gross. Girl at the front desk was very nice but admittedly jaded to all the complaints. If there was one positive the place was relatively quiet given the proximity to the shopping area.

Anonymous from Kirkland - Posted: 4/4/2017

Awesome! Great price and love the laundry unit in the room!

Anonymous from Richmond - Posted: 2/20/2017

Very pleasant stay - very friendly service. Will be recommending to family when they come to visit.

Anonymous - Posted: 11/20/2016

feel warm and home

Anonymous from Taipei - Posted: 9/28/2016

Nice studio, in the village, easy access and nice commodities

Anonymous from Chihuahua - Posted: 9/13/2016

Awesome location ..... coffee shops right downstairs..... supermarket 60 seconds walk and right on edge of the village pedestrian area.... wander through the shops and restaurants. We biked.... so was just 5 min pedal to the lifts. Myself and son stayed in this unit, so the space worked great. Would be tight if 4 people tried to stay. Couple would be ideal. Looking a little tired in a few areas and remote missing, but certainly no issues and we would stay again.

Anonymous - Posted: 7/26/2016

Very affordable price and decent accommodation. Great value for the money. Staff is EXTREMELY friendly and helpful. Good job! If you are looking for a 5-star hotel experience, this is not the place for you.

Anonymous - Posted: 3/31/2016

Very clean, older decor studio room, drop down bed very comfy, warm. Good value

Anonymous from Ocean Grove - Posted: 2/8/2016

Overall we had a good time in the well equipped studio. Yet the studio can accommodate 4 persons (in theory) it is ideal for two travellers.
Point of improvement:
Better explain the check out procedure (where to leave the key, sheets can stay on or have to removed?, directions to the garbage bins etc)in the information provided in the room.

Anonymous - Posted: 1/5/2016

very clean and quiet central location. Was very happy value for dollar

Anonymous - Posted: 12/17/2015

Everything was as described. Only negative was that the check-in process was a little confusing. Once that was sorted, no problems at all.

Anonymous from Vancouver (South Grandview- Wood - Posted: 10/15/2015

Ideal location in the market place, steps away from Starbucks, groceries, McDonald's and the liquor store. Only downside is it's about a 10 minute walk to the lifts.

Anonymous from Ottawa - Posted: 1/27/2015

Perfect location. Clean and cosy. A kettle would have been useful. Noisy neighbours on a couple of occasions the only down- side

Anonymous from Flemington - Posted: 1/9/2015

very unclean and dated décor, reminded me of garage sale items, nothing matched. Linens and towels were grey in colour, bathroom grout had mold in places.

Anonymous from Pentanguishene - Posted: 9/18/2014

Great room, cozy, comfortable, nice balcony, lots of light. Amazing kitchen area.

Anonymous from West Vancouver - Posted: 9/9/2014

Whistler is the perfect place for any type of getaway, at any time of the year. This most recent trip was in the summertime to celebrate our wedding anniversary. The weather was perfect. The accommodations were perfect. There are a wide variety of indoor and outdoor activities to choose from. You can be as active or as lazy as you choose! We chose accommodations in the village itself so once we arrived and parked the car we were able to walk everywhere. Anything you need is within a 10-15 minute leisurely stroll. We felt safe even walking around after dark. There were lots of other people doing the same. Very family friendly resort village. You meet people of all ages and from all over the world. It is fun to make a game of guessing where the accent originates from. Whistler is definitely a place to return to time and time again. A great place to unwind.

Anonymous from Surrey - Posted: 8/29/2014

Very mediocre place overall, but one frustration was that the tub did not drain, so even after a very short shower, I am standing in a pool of water. The water pressure was horrible (making the tub fill slower I suppose). I was in town for Tough Mudder and found it impossible to get clean after given the poor water pressure and poor drainage.

Anonymous from Victoria - Posted: 6/24/2014

We had a very difficult time getting in to the unit - lots of miscommunication and eventually we had to be let in by some passing Aussies.. also there were two days of no hot water, which we didn't know anything about (how long repairs would take, etc.) and it felt like pulling teeth to get any information, although the operators were nice. Broken table leg in the main room and a bit junky overall, so really just for a week tops if you are getting in to Whistler. No main desk or real people to talk to (unless you count phone).

Anonymous from Griesheim - Posted: 5/22/2014

Not impressed with this property. The shower curtain was dirty and torn. Outlet in the wall was cracked in half. Fireplace made loud noises even when not turned on and kept us up all night. Not kept up. In need of repair/upgrades.
Spend a few extra dollars and get a nice place.

Anonymous from Vancouver - Posted: 5/20/2014